LINDY x AVEM GROUP
POWERING THE FUTURE OF CONNECTED BANKING
PRIVATE, RELIABLE, CONNECTED – THE FUTURE OF BANKING
AVEM Group, a leading provider of digital and payment solutions for financial institutions in France, needed a reliable, discreet, and high-performance connectivity solution for its new generation of interactive self-service kiosks.
These kiosks allow customers to perform
secure transactions and communicate privately with remote advisors. To achieve this, AVEM partnered with Lindy to implement a robust cabling and signal extension system that combines long-distance data transfer, audio extraction, and directional sound.
THE CHALLENGE
Banks today must balance customer independence with personalised service. AVEM’s client, a major French bank, aimed to deploy smart kiosks enabling secure account access, NFC identification, and private video assistance via webcam and directional audio. The challenge lay in ensuring reliable long-distance transmission of USB, HDMI, and audio signals—up to 70m from secure backend systems—while maintaining complete audio privacy and a clean, discreet installation within each branch.
lindy’s solution
AVEM implemented an integrated connectivity solution using Lindy technology to link the customer-facing terminals with the bank’s secure back-office systems. The design enabled long-distance transmission of video, data, and audio signals with exceptional reliability and no loss of quality. Audio was extracted directly
within the terminal and routed to a directional speaker, ensuring confidential communication between customers and remote advisors.
The result was a streamlined, discreet system that simplified installation, reduced cabling complexity, and delivered a secure, high-performance experience for both users and bank staff.
PRODUCTS USED
70m Cat.6 HDMI 4K30 & IR Extender
No. 38208
Extends HDMI® & IR signals up to 70m
using a single Cat.6 cable.
HDMI® 4K30 Audio Extractor
no. 38167
Outputs 4K audio separately
while keeping video intact.
5m TosLink SPDIF
Digital Optical
Cable
no. 35214
Delivers clear digital audio with fibre optic
quality and no interference.
15m Cat.6 S/FTP Network
Cable, Red
no. 47739
Delivers fast, stable connections
with shielded Cat6.
4 Port USB 3.2 Gen 1 Cat.6A
HDBaseT Extender
no. 43410
High-performance 100 m USB 3.2 extension
with 5 Gbps speed.
“Reliable connectivity is the foundation of seamless customer experiences.
In the banking sector, combining performance, security, and simplicity is essential
to create solutions that allow technology to serve people with trust and efficiency.”
Olivier Carre, Project Manager, AVEM Group
RESULTS & BENEFITS
The AVEM–Lindy solution provided the bank with a secure, reliable, and elegant customer interaction point that combines advanced connectivity with privacy.
The solution delivered a range of tangible benefits for the bank. Its private audio experience ensured confidential communication between customers and remote advisors through the use of directional sound technology.
Installation was streamlined, with shorter and simpler cabling that integrated easily into the existing infrastructure. The system provided reliable long-distance performance, maintaining signal quality between terminals and secure server rooms without interruption. Overall, it enhanced customer service, enabling faster, more flexible self-service and remote assistance options that improved both efficiency and user experience.
Security & Reliability
Cost Effective Solution
Customer Satisfaction
Scalability & Flexibility
CONCLUSIONS & TAKEAWAYS
By combining AVEM’s expertise in banking technology with Lindy’s proven connectivity solutions, the project successfully modernised in-branch customer service.
The result: a secure, efficient, and human-centred experience, powered by Lindy’s precision engineering.
