Coronavirus Update & Business Continuity

UPDATE 07/07/2020 – Click & Collect
Lindy UK are now offering a click and collect service for local customers.
While we can’t yet offer out usual counter collection and ordering service, this means you can place your order online and collect from our warehouse.
We must emphasise that we can’t accept orders placed in person.
This is to ensure the safety of our staff and customers.
For more information on click & collect please visit https://www.lindy.co.uk/delivery-info-i5


COVID-19: Our Response
We would like to share with you our efforts in response to the coronavirus (COVID-19) and reassure you that we are here to support you and your business. 

We are open for business and our customer service, fulfilment and technical support departments are fully operational, with a combination of remote workers and essential on-site staff ensuring this continues. 

The safety of our staff and customers is the number one priority for Lindy .

As areas of the world increase containment measures, and the UK Government delivers daily guidance, we wanted to share our plans and current status.
This page will be updated with realtime information should the need arise.

Information Sources

In the UK & Northern Ireland the main reference points are as follows:
https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
https://www.nhs.uk/conditions/coronavirus-covid-19/
https://www.who.int/emergencies/diseases/novel-coronavirus-2019

We believe these to be the most reliable sources of information and will base our practice and preventative measures upon these resources.

Remote Working & Essential Staffing
We are open for business and our customer service, fulfilment and technical support departments are fully operational, with a combination of remote workers and essential on-site staff ensuring this continues.

Office & Premises
– Extra hygiene measures have been put in place that include:
– Extra cleaning visits with specific focus on contact points
– All staff increasing hand washing when entering & leaving the building as well as moving into different areas
– Close monitoring of staff to ensure no one with symptoms is present at any time.
– Continued adherence to the guidance given by the Government and Public Health England
– Minimising the risk of infection by implementing remote working.

National & International Events
While Lindy are active attendees and exhibitors at AV & IT events and tradeshows throughout the world, the risk level currently means that we have suspended attendance and participation at these events until further notice.

Travel
All international travel has been suspended throughout the Lindy group until further notice.


Lindy UK & Lindy International
Opening Times & Key Contacts

Lindy UK Sales (9am – 5.30pm, Mon – Fri)
Tel: +44 (0) 1642 754000
Fax: +44 (0) 1642 754027
E-mail: sales@lindy.co.uk

Lindy International Sales (8am – 4.00pm)
Tel: +44 (0) 1642 75 40 20
Email: postmaster@lindy.com

Tech Support: (9am – 5.15pm Mon – Fri)
Tel: +44 (0) 1642 754040
Due to the current situation we have limited our Technical Support to emails and live help on www.lindy.co.uk. We hope to restore full service to our customers as soon as possible.
E-mail: technical@lindy.co.uk

Delivery Status
This section will be updated daily if our courier and postal carriers inform of us of any service interruptions.

UK & Ireland – Normal Service
International – Normal Service